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right of withdrawal

Thank you for shopping at Yuki Clothing. We hope that you are happy with your purchase. However, if you do need to request a refund, please read the following policy carefully to ensure your request is processed smoothly and efficiently.

Eligibility for Refunds

Please note that Yuki Clothing does not accept returns or exchanges on our products. All sales are final. If you have received a damaged or defective item, please contact us within 14 days of receiving your order to request a replacement. We will do our best to resolve any issues with your order. All items must be returned in their original packaging with labels attached. Custom orders and discounted items are not eligible for refunds. Shipping and handling charges are non-refundable. Procedure for requesting a refund

To request a refund, please follow these steps:

Contact Yuki Clothing customer service via email. Include your order number and a brief explanation of the claim. Yuki Clothing will review your claim and determine if it meets the eligibility criteria for a refund. If your claim is approved, Yuki Clothing will provide instructions on how to return the items and arrange for a refund. Please note that Yuki Clothing reserves the right to refuse any refund request that does not meet the eligibility criteria listed above.

Thank you for your trust in Yuki Clothing and we appreciate your purchase.

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